Ideas worth putting
into practice.
Perspectives on operating decisions, systems implementation, AI, and the work behind technology that lasts.
Operational Debt Compounds: What Skipping the Hard Conversations Costs
Every workaround is a loan, and the interest gets paid every week. Why a new tool won't clear it, and the question to ask before anyone books a demo.
Read article →A System With No Owner Does Not Fail
It gets worked around. Quietly, by competent people making sensible choices. What process ownership actually means, and what an owner has to hold.
Read article →How to Find An Airtable Consultant for Your Business
Learn what to look for in an Airtable consultant, what to ask before hiring, and how to choose the right partner for your implementation.
Read article →There's No Job Title for Link Two
Implementation is the sixth link of eight. Resourcing starts there because it's the only link you can requisition, not because it's what's missing.
Read article →A Developer Picked a Field on a Tuesday
When teams disagree on what approved means, a developer can end up making policy. Why operating decisions must come before system fields.
Read article →Pilot a Boundary, Not a Replacement
When the old system is badly implemented and a new tool starts absorbing work, don't pilot a replacement. Pilot a boundary, and let the evidence decide.
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