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About Rudd

Where Operations, Systems, and Implementation Meet

Rudd Consulting is a systems transformation firm. We help organizations make the decisions, design the operating model, implement the technology, and build the internal capability required to make complex initiatives work in practice.

Business  ·  Operations  ·  Technology
Our Perspective

More Than the Technology

Complex initiatives sit at the intersection of how work happens, who owns it, what information matters, how decisions get made, and what technology should support it.

Organizations come to Rudd when important work has become difficult to coordinate across people, processes, information, systems, and ownership.

Sometimes the answer is a new platform. Sometimes it's a better implementation of one they already have. And sometimes the real problem is that the organization hasn't yet made the operating decisions the technology is supposed to support.

Where We Work

Across the Boundaries

Business leaders understand the outcome. Operations understands the work. Technical teams understand the systems.

Complex initiatives struggle when the decisions between those disciplines are left unresolved.

Rudd works in that connective tissue, translating across disciplines and keeping the operating problem, implementation, and technology aligned.

Technology follows the operating problem, not the other way around.
One Implementation Problem

Operations, Systems, and Implementation Together

We don't treat them as separate conversations.

01 / OPERATIONS

How the Work Should Happen

We help clarify workflows, ownership, decision rights, operating requirements, information needs, and what success needs to look like in practice.

02 / SYSTEMS

What Technology Should Do

We translate operating needs into systems, architecture, interfaces, automation, data, integrations, AI, and governance decisions that support the work.

03 / IMPLEMENTATION

How the Organization Gets There

We deliver what was planned, validate it against how the work really runs, and hand it to the people who will run it.

How We Work

Clarity Before Complexity

Our work is grounded in a few principles that hold whether the initiative involves AI, enterprise systems, application platforms, or a combination of technologies.

01

Questions Before Answers

Complex implementations shouldn't be where an organization discovers what it actually needs. We surface the operating, ownership, process, and system decisions the implementation will depend on.

02

Connected Business and Technical Conversations

Operating decisions shouldn't accidentally become architecture decisions made by whoever happens to be configuring the system. We help the right people make the right decisions at the right level.

03

Close to Implementation Reality

Strategy has to survive contact with delivery. Our recommendations account for resources, systems, dependencies, governance, adoption, constraints, and the organization that actually has to execute them.

04

Designed for Ownership

We design every system for the people who will operate, govern, and evolve it after launch.

We build every implementation so your owners are ready to run it the day it is handed off.
The Team

Different Disciplines, One Implementation Problem

Our team brings together operational consulting, portfolio and project leadership, technical implementation, and the people responsible for keeping complex work moving.

Leadership
Jen Rudd
Jen Rudd, MBA, PMP
CEO
Lael Rudd
Lael Rudd, Ph.D., PMP
COO
Portfolio & Delivery Leadership
Emma Sutton
Emma Sutton
Portfolio Director
Rachel Flores
Rachel Flores
Technical Project Manager
Julie Shaw
Julie Shaw
Technical Project Manager
Technical Implementation
Kathleen Rass
Kathleen Rass
Solutions Architect
Zoe Castro
Zoe Castro
Implementation Specialist
Paris Winfrey
Paris Winfrey
Implementation Specialist
Operations
Lisa Lin
Lisa Lin
Contracts Administrator
JaNae English
JaNae English
Administrative Assistant
Interested in Working With Us?

We're always interested in meeting people who think across operations, systems, and implementation.

Explore Opportunities →
Built From Implementation Experience

From Good Idea to Something an Organization Can Operate

Our perspective comes from years spent inside the messy middle between business requirements, operational reality, technical capability, implementation, and adoption.

15+

Years of Operational Consulting

Experience helping organizations translate complex work into practical operating systems.

100s

Operational Workflows Delivered

Across operational use cases, teams, workflows, and enterprise environments.

Enterprise

Implementation Experience

Working across stakeholders, business functions, technical teams, governance requirements, and organizational complexity.

Partner

Recognized by Airtable

Gold Services Partner, Community Partner of the Year 2025, and Enterprise Partner of the Year 2024.

How We Engage

The Rudd Path

Every engagement starts with Discovery, then moves through Implementation Planning and Implementation, each building on the last.

01

Guided Discovery

Resolve the operating decisions the initiative depends on.

02

Implementation Planning

Turn those decisions into a clear, executable plan.

03

Implementation

Deliver what was planned and hand a working system to its owners.

After launch, Rudd can run live systems through Managed Services or help you build a Center of Excellence.

Start With the Initiative

Bring Us the Complicated Part

You don't need to know which service you need or which technology should solve the problem.