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Operational Systems Briefing
Operating decisions before systems decisions.
A recurring briefing on the operating decisions behind systems implementation: what has to be clear before you build, where technology should fit, and what makes an implementation actually work after launch.
New briefings are recorded and published here. Thursdays are office hours. Bring a real systems or implementation question and we'll work through it together.
Join Office Hours
Watch the Briefings
The briefing is recorded. The hour is yours.
Each Operational Systems Briefing takes on one operating question behind systems implementation. Watch the argument and framework here, then bring the situation you're actually dealing with to Thursday office hours.
