Privacy Policy

1. Information We Collect

We collect information you choose to provide to us and limited information generated when you use our website and online services.

Information you provide directly may include:

• Name, email address, company, job title, and other contact information.
• Information you submit through contact or initiative inquiry forms.
• Responses submitted through the Systems Implementation Readiness Assessment or other Typeform forms.
• Information provided when requesting resources, registering for briefings, or subscribing to communications.
• Scheduling information provided through Calendly.
• Information shared with us in connection with a prospective or existing client relationship.

We may also receive limited technical information associated with website use, such as IP address, browser type, device information, referring page, and basic server or cookie information used to operate and secure the site.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and requests.
• Evaluate whether Rudd Consulting may be able to assist with an initiative.
• Provide assessment results, requested resources, or other materials.
• Schedule and conduct meetings.
• Provide consulting, implementation, training, or managed services.
• Manage client and prospective-client relationships.
• Operate, maintain, secure, and improve our website and services.
• Maintain business records and comply with legal or contractual obligations.
• Send marketing communications when you have opted in or when otherwise permitted by applicable law.

3. Marketing Communications

Submitting a contact form, assessment, qualification form, or scheduling request does not automatically subscribe you to ongoing marketing communications.

Where we offer an option to receive Operational Systems insights, briefing invitations, or other marketing communications, you may choose whether to opt in.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

We may still send non-marketing communications that are necessary to respond to your request, deliver requested materials, administer an engagement, or provide service-related information.

4. Forms, CRM, and Scheduling Providers

We use third-party service providers to operate parts of our website and business processes. These currently include:

• Tilda — website hosting and page delivery.
• Typeform — assessments, questionnaires, and qualification forms.
• HubSpot — customer relationship management, form handling, and email communications.
• Calendly — meeting scheduling.

Information you submit through these services may be processed by those providers on our behalf and is also subject to their applicable privacy and security practices.

5. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies that are necessary to operate the site, remember preferences, maintain security, or support embedded services such as forms and scheduling.

We are not currently using Facebook/Meta or LinkedIn advertising tracking pixels on the website.

If we introduce additional analytics or advertising technologies in the future, we may update this Policy and any related cookie or consent settings as appropriate.

6. How We Share Information

We do not sell or rent personal information.

We may share information with service providers that help us operate our website, CRM, forms, scheduling, email, hosting, or other business functions. These providers receive information only as needed to perform services for us.

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, court order, or legal process.
• Protect the rights, property, security, or safety of Rudd Consulting, our clients, users, or others.
• Investigate fraud, misuse, security incidents, or other unlawful activity.
• Support a corporate transaction such as a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing requested services, maintaining business and client records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

No website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include the right to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain uses.

You may also withdraw consent for marketing communications at any time.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

10. International Visitors

Rudd Consulting is based in the United States. If you access our website or provide information from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

11. Children's Privacy

Our website and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information from children under 13 through this website.

If we learn that we have inadvertently collected personal information from a child in circumstances where we should not have done so, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Rudd Consulting is not responsible for those practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make material updates, we will revise the “Last updated” date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact: