Get the Decisions Clear Before You Build.
Your implementation shouldn't be where your organization discovers what it actually needs.
Rudd Guided Discovery brings business, operations, and technology stakeholders together to resolve the operating decisions your implementation will depend on.
We structure the discovery process, facilitate the difficult conversations, surface gaps and dependencies, and turn the decisions into a clear foundation for implementation planning.
Discuss Your InitiativeYou may not need more implementation capacity yet.
You may need orchestration.
When an initiative spans teams, processes, and systems, finding people who can build is often not the hardest part. The harder questions come first.
When those decisions are unresolved, they don't disappear. They become implementation decisions. Technical resources discover requirements while they build, stakeholders revisit decisions through configuration, and business-as-usual teams become the de facto coordination layer.
Turn an operational problem into something your organization can implement.
Guided Discovery is a focused consulting engagement for organizations with a real initiative to move forward, but important operating decisions still to resolve.
Define the Operating Outcome
Establish what the organization is actually trying to change, why it matters, and how leadership will know the initiative worked.
Understand How the Work Should Operate
Identify current friction, important exceptions, dependencies, and where the future process requires standardization or legitimate variation.
Establish Ownership & Decision Rights
Clarify who owns the operating outcome, who needs to participate, who has authority to decide, and how disagreement and exceptions will be resolved.
Define the System's Job
Determine what technology needs to own, coordinate, connect, and leave alone within the broader enterprise environment.
Define the Implementation Assignment
Separate the operating decisions that need to be resolved now from those that appropriately belong in solution design, and establish what an implementation team will actually be asked to deliver.
Plan for Operationalization
Define how the process and system will be owned, governed, measured, and evolved after implementation.
A shared foundation for what comes next.
Guided Discovery doesn't end with a collection of meeting notes.
Rudd synthesizes the work into a Discovery Brief capturing the operating decisions your organization has made, the questions that remain open, and the implications for implementation.
- Defined business and operational outcome
- Current-state friction and future-state operating principles
- Process decisions and requirements
- Stakeholder and ownership model
- Decision rights and governance
- System roles and boundaries
- Known interfaces and dependencies
- Implementation scope and assumptions
- Internal and external resource requirements
- Post-launch ownership
- Measures of success
- Outstanding decisions and risks
- Recommended next step
We don't start with a predetermined platform.
Guided Discovery starts with the operating problem and the outcome your organization needs to achieve.
If Airtable is the right technology, Rudd can help you plan, license, and implement it.
If the answer involves your existing enterprise systems, another platform, or multiple technologies, the discovery still has value.
A focused process for getting to decisions.
For active initiatives that need alignment before implementation.
- The initiative has executive attention and a meaningful business outcome.
- Multiple functions or stakeholder groups are involved.
- The future operating model is not fully defined.
- Stakeholders have different assumptions about what should be built.
- Requirements continue to change as conversations progress.
- A platform is under consideration, but its role is not sufficiently clear.
- You're preparing to add implementation resources but the assignment is not sufficiently defined.
- BAU teams are already spending significant time coordinating the initiative.
You may not need Guided Discovery.
If your stakeholders can consistently explain the intended outcome, future-state process, ownership, decision rights, system boundaries, implementation scope, and post-launch operating model, Implementation Planning or Implementation may be the better next step.
Discuss Your InitiativeA focused consulting engagement.
Guided Discovery is scoped around the complexity of the initiative.
Engagements typically include stakeholder preparation, facilitated discovery sessions, Rudd analysis and synthesis, decision and dependency documentation, a Discovery Brief, and an executive readout.
Scope depends on the number of stakeholder groups, functions, processes, and systems involved.
Designed for organizations prepared to invest in resolving the operating decisions behind a material initiative.
Ready to get the decisions clear?
Tell us a little about what you're working on.
We'll use this information to understand where you are, whether Guided Discovery is the appropriate next step, and how Rudd may be able to help.
